Treat Staff Fairly

(Super) Saturday: a new normal night out

By Andrew Stephen, CEO, the SRA It began where it all started. The Eagle in Farringdon has for decades been a pilot light for how pubs can do great food. Their approach: ingredients without compromise at small margins. To make it work, they’ve always huddled you in on little wooden chairs amassed around small tables …

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Darwin & Wallace uses chefs’ competitive edge to slash food waste

AUTHOR: Simon Duff Any foodservice business worth its salt knows it’ll only succeed with a food waste reduction strategy if it engages the whole team, especially its kitchen brigade. Recognising the competitive streak running through most chefs, Simon Duff, Group Executive Chef of seven strong bar group Darwin & Wallace, resolved to tap into this …

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3 restaurants on the island of Ireland recruiting inclusively

AUTHOR: ADYA RANA This fortnight we’re taking you through hospitality businesses who have checked off one of the ‘To Do’s in the 10 framework areas of our Food Made Good 50 self-assessment tool. Next up – “We are a socially inclusive recruiter“ Why do they bother? People with different backgrounds and life experiences naturally bring …

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waitress serving in restaurant

Hospitality Speaks: Great hospitality begins and ends with people

AUTHOR: Victoria Stewart, Hospitality SpeaKS   You don’t need me to tell you that great hospitality begins and ends with people, and that this industry is chockablock with great people. Yet if you were to ask your friends outside the industry to name companies with great workplace cultures, they might mention Google, or Innocent Smoothies. …

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New industry kitemark gives top tips for fair tips

AUTHOR: Peter Davies, Co-Founder of FairTipShare and Managing Director of WMT Troncmaster Services It won’t have escaped anyone’s notice that, over the last few years, there has been a steady flow of media claims accusing hospitality businesses of failing to deal with tips and service charges in a manner which is fair, ethical and transparent. Some …

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